Terms & Conditions
Effective Date: 25th October 2026 | Last Updated: 25 October 2026
1. Introduction
Welcome to Villa Daphne Kefalonia.
By accessing this website and/or making a booking enquiry, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
These Terms govern the use of the website and the rental of accommodation at Villa Daphne Kefalonia.
2. Property Information
Villa Daphne Kefalonia offers holiday accommodation in Kefalonia, Greece.
We make every effort to ensure that descriptions, photographs, prices, availability and other information displayed on the website are accurate. However, errors may occasionally occur, and we reserve the right to correct them at any time.
3. Booking Enquiries
Submitting an enquiry through the website does not constitute a confirmed booking.
A booking is confirmed only when:
- Availability has been confirmed by us.
- Any required deposit has been received.
- Written confirmation has been sent by Villa Daphne Kefalonia.
4. Payments
Payment requirements and schedules will be communicated at the time of booking.
We reserve the right to cancel a reservation if payments are not received by the agreed due dates.
Any bank charges incurred during payment transfers are the responsibility of the guest.
5. Security Deposit
We may require a refundable security deposit before arrival.
Any deductions resulting from damage, excessive cleaning, loss of keys, or breach of these Terms may be deducted from the security deposit.
The balance will be returned after inspection of the property following departure.
6. Cancellations
Cancellation conditions will be specified at the time of booking confirmation.
Where a refund is applicable, it will be processed using the same payment method where possible.
We strongly recommend that guests obtain comprehensive travel insurance covering cancellation, illness, accidents and unforeseen circumstances.
7. Check-In and Check-Out
Unless otherwise agreed:
- Check-in: from 16:00
- Check-out: by 10:00
Guests must notify us of any delays affecting arrival times.
8. Occupancy
Only the number of guests specified in the booking confirmation may occupy the property, and must not exceed the maximum occupancy of 6 guests.
Subletting, sharing, or transferring a reservation without written approval is prohibited.
Additional visitors may require prior permission.
9. Guest Responsibilities
Guests agree to:
- Respect the property and neighbouring residents.
- Keep the accommodation reasonably clean and secure.
- Follow any safety instructions provided.
- Avoid excessive noise or disruptive behaviour.
- Report damage or maintenance issues promptly.
Guests are liable for damage caused intentionally or through negligence during their stay.
10. Children and Supervision
Parents and guardians are fully responsible for supervising children at all times.
Special care should be taken around:
- Swimming pools
- Balconies
- Stairs
- Outdoor areas
Use of facilities is at guests’ own risk.
11. Swimming Pool and Outdoor Areas
Where a swimming pool is provided:
- Guests use the pool entirely at their own risk.
- Children must be supervised at all times.
- No lifeguard service is provided.
- Villa Daphne Kefalonia accepts no responsibility for accidents resulting from misuse of facilities.
12. Force Majeure
We shall not be liable for events beyond our reasonable control including but not limited to:
- Natural disasters
- Severe weather conditions
- Earthquakes
- Government restrictions
- Utility failures
- Public health emergencies
- Transportation disruptions
In such circumstances, liability shall be limited to the extent permitted by law.
13. Limitation of Liability
To the fullest extent permitted by law, Villa Daphne Kefalonia shall not be liable for:
- Loss of personal belongings
- Theft
- Injury occurring through guest negligence
- Travel disruptions
- Indirect or consequential losses
Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.
14. Website Use
Users agree not to:
- Use the website unlawfully.
- Attempt unauthorised access to website systems.
- Introduce malware or harmful code.
- Interfere with website functionality.
We reserve the right to suspend access where misuse is suspected.
15. Intellectual Property
All website content, including:
- Text
- Images
- Logos
- Graphics
- Design elements
is owned by or licensed to Villa Daphne Kefalonia and may not be reproduced without prior written permission.
16. External Links
Our website may contain links to third-party websites.
We are not responsible for the content, security or privacy practices of external websites.
17. Privacy
Use of personal information is governed by our Privacy Policy and Cookie Policy, which form part of these Terms.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Greece.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Greek courts.
19. Contact Information
Villa Daphne Kefalonia
Address: Lourdata, Argostoli 28100, Kefalonia, Greece
Email: info@villadaphnekefalonia.com
Telephone: 694 646 4095